The insurance industry is in trouble. As CNN reports, according to the US Chamber of Commerce, “there were a record 8.1 million job openings in the United States in March 2021 and about half as many available workers for every open job across the country as there have been over the past 20 years.” In other words, there are more job openings than a supply of people for those jobs. With a shortage of job applicants across the nation, most companies are now opting for remote employees to help tackle the employment crisis.

On top of that, the insurance industry itself is in for a shocker. The U.S. Bureau of Labor Statistics has stated that “Over the next 15 years, 50% of the current insurance workforce will retire; this retirement cliff will leave more than 400,000 open positions unfilled, while less than 25% of the industry is under the age of 35.” 

What this means is that most of the insurance professionals currently operating in the industry will soon leave, foreshadowing a massive crisis that is anticipated to hit the insurance industry. Not only will there be a huge demand for insurance agency employees, chances are there won’t be much of a productive, demographic-relevant supply of young professionals to go around. 

With the current worker shortage, that crisis is already here. What can you do to prevent this? How do you prepare for the inevitable? Here’s how:

The Solution

Luckily for you, Edge foresaw this calamity well before it struck. Edge was created by insurance agency professionals for insurance agencies. We saw the lack of quality employees for insurance agencies and came up with Edge Ambassadors– pre-trained, age-relevant, remote employees that are trained specifically in front and back-end tasks for insurance agencies.

One of the most compelling reasons why many agencies partner with Edge is the lack of people applying to insurance agencies. This number has continued to significantly drop leaving agency owners with no choice but to settle for unqualified staff – or no staff at all required to do the job. 

Moreover, the hiring process requires a ton of resources – from the cost of posting a job ad, to the entire recruiting process, many insurance agencies today just don’t have the time or resources. 

By partnering with Edge, you can ensure that your agency remains ahead of the curve by hiring a full time, dedicated 1:1 remote employee for your agency. Not only does Edge provide you with a full time employee, Edge also takes care of the entire hiring process for you – saving you a lot of time. 

Edge receives an average of 250+ resumes on a weekly basis which means we have an abundance of people willing to work. We also realize how important a quality employee is which is why our hiring rate is only 1.5% – we ensure we hire the best of the best for your agency.

Trained For Your Insurance Agency

Adding to the hiring process – a lot of insurance agencies have been faced with a hire who they thought was great, only to later find out that they don’t perform at the level the job requires. That’s thousands of dollars lost on an employee who isn’t up to the mark. With worker shortage increasing day by day – repeating the process is just too time-consuming.

With Edge Ambassadors, you won’t have to worry about finding the right employees because Edge ensures they’re right for you. They go through Edge’s comprehensive training program called the Edge Academy where they learn everything from hard and soft skills, to your agency management system, to quoting and filling out certificates.

Ambassadors also cost 50-70% than local hires,which means you’re not only saving a ton of time and resources on the hiring process itself – but you’re getting a budget-friendly, more productive and efficient alternative.

Click Here To Find Out What Edge Academy Entails And What Your Ambassadors Can Do For You.

One Size Fits All

When you are looking to hire for your agency, you probably put up a post looking for someone to do a specific task. Maybe it’s someone dedicated to front-office tasks like a receptionist, or maybe it’s for some back-office specific tasks such as making COIs. Either way, you open a specific vacancy for a specific need at your agency. 

However, when you’re trying to cut corners or when you’re swamped, you can even find yourself asking employees from one department to help out in another department. Unfortunately, this is counter-productive and will create more problems than solutions. 

Edge Ambassadors are the jack of all trades. You can fit them in wherever you like, whenever you like. Maybe one day you require help with quotes, and some other day you want to contact clients– it doesn’t matter; it’s all the same for our Ambassadors. Our Ambassadors are familiar with most of the tasks that occur in an insurance office. They’re also well-equipped to do those tasks with minimal help because of their extensive training.

Read This To See How An Ambassador Can Solve Your Most Common Agency Tasks.


While worker shortage continues to be one of the top reasons agencies are struggling to find reliable staff – Edge is here to stay. We’re able to hire, train, and retain employees for insurance agencies to ensure that they’re able to continue working towards success. With Edge your agency doesn’t need to worry about the future of insurance – stay ahead of the times by onboarding an Edge Ambassador.